1-877-377-7775
Crisis line for children and youth

1-877-336-2433
Crisis line for women – Fem’aide

Important Notice – Programs and Services with l’Équipe psycho-sociale

13 March 2020

 Important Public Notice – COVID-19 

Virtual programs and services with l’Équipe psycho-sociale 

To make a referral or to access services for your child, youth, or your family, please submit the Referral Form or leave a message with Kassandra Boucher at 613-938-7112 extension 226. 

At l’Équipe psycho-sociale for Children, Youth and Families, the health and safety of our clients and our staff remains one of our top priorities. The number of people with COVID-19 is increasing every day and for this reason, we must ensure the implementation of safety measures to limit its spread. This includes closing schools and school buildings and canceling large group gatherings as well as encouraging employees to work from their homes. 

Like all Ontarians, we are in a state of emergency. It is in our best interest to follow the advice of local Health Unit authorities, provincial and national leaders to minimize the spread of COVID-19. We continue to monitor the situation and will continue to offer our clinical services using alternative modalities and in a safe manner. 

Please note that our offices located at 610 McConnell, are closed following the Ford government’s instruction to close all school board establishments until further notice. As of March 17th, 2020, our satellite office in Alexandria will serve strictly as a meeting place for clients who are experiencing exceptional circumstances. For crisis services, please call the Child, Youth and Family Crisis Line of Eastern Ontario at 1-877-377-7775. 

Terms of available services: 

  • Virtual Intake services or by phone 
  • Weekly phone calls to clients / families 
  • Appointments and continuous follow-ups by phone 
  • Virtual appointments and continuous follow-ups 
  • In person appointments (Alexandria office) for exceptional circumstances only 

If you have any questions, please send an email message to eps@eps-sdg.ca or leave a voice message at 613-938-7112 after pressing « 0 » or at 613-525-3952. The messages are checked daily and will be communicated to our staff members. For questions related to COVID-19, contact the Eastern Ontario Health Unit at 1 800 267-7120 or via their website at https://eohu.ca/en

Best regards, 

Gina Julie Lacombe – Clinical Services Director

Crisis line
for women – Fem’aide

1-877-336-2433

Crisis line
for children and youth

1-877-377-7775